Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies we use. We list them so you can choose whether to opt out:

  • _session_id, unique token, sessional – Allows Shopify to store information about your session (referrer, landing page, etc.).

  • _shopify_visit, no data held – Persistent for 30 minutes from the last visit, used by Shopify’s internal stats tracker to record the number of visits.

  • _shopify_uniq, no data held – Expires at midnight (relative to the visitor), counts the number of visits to a store by a single customer.

  • cart, unique token – Persistent for 2 weeks, stores information about the contents of your cart.

  • _secure_session_id, unique token, sessional

  • storefront_digest, unique token – Indefinite. If the shop has a password, this is used to determine if the visitor has access.

We also use:

  • Log files to track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – These are electronic files used to record information about how you browse the Site.
    [[INSERT OTHER TRACKING TECHNOLOGIES USED, IF ANY]]

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER PAYMENT METHODS ACCEPTED]]), email address, and phone number.
We refer to this information as “Order Information”.
[[INSERT ANY OTHER INFORMATION COLLECTED, e.g., offline data, marketing lists]]

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Fulfill orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations)

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Provide you with marketing information or advertising relating to our products or services, in line with your preferences
    [[INSERT OTHER USES OF ORDER INFORMATION]]

We use Device Information to help us screen for potential risk and fraud (especially your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING/RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or other lawful request for information, or to protect our rights.

[[INCLUDE IF USING RETARGETING OR BEHAVIORAL ADVERTISING]]

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by visiting:

You can also opt out via the Digital Advertising Alliance’s portal: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (e.g., if you place an order through the Site), or otherwise to pursue our legitimate business interests.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of [[INSERT AGE – e.g., 13 or 16]].

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
contactglowmemories@gmail.com

Note: We do not publicly disclose our physical address. All inquiries must be made via email.